Terms of Service

Acceptance of Terms

Welcome to deltanexis. These Terms of Service ("Terms") govern your use of our website deltanexis.world and our e-commerce marketing attribution analytics services provided by deltanexis SARL, a company registered in Luxembourg with registration number RCSB251436.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Company Information

deltanexis SARL is a Luxembourg-registered company providing e-commerce marketing attribution analytics services. Our details are:

• Company Name: deltanexis SARL
• Registration Number: RCSB251436
• VAT Number: LU25419357
• Registered Address: Boulevard de la Pétrusse 38, 4594 Esch-sur-Alzette, Luxembourg
• Email: legal@deltanexis.world
• Phone: +352 24641692

Description of Services

deltanexis provides e-commerce marketing attribution analytics dashboards and related services, including:

• Multi-touch attribution analytics
• Customer journey mapping
• ROI optimisation dashboards
• Real-time reporting and analytics
• Related consulting and support services

Our services are designed for businesses operating in the retail and e-commerce sectors across the European Union.

User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorised access to our systems or data
• Not use our services to transmit harmful, offensive, or illegal content
• Comply with all applicable laws and regulations
• Respect the intellectual property rights of deltanexis and third parties
• Maintain the confidentiality of any login credentials or access information

Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, and data analytics methodologies, are the exclusive property of deltanexis or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our intellectual property without our prior written consent, except as permitted by applicable law or as expressly provided in these Terms.

Any feedback, suggestions, or ideas you provide regarding our services may be used by deltanexis without restriction or compensation.

Data Protection and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. For more information about how we handle your personal data, please review our Privacy Policy.

Payment Terms

If you purchase our services, you agree to pay all applicable fees as described in your service agreement or as quoted. Payment terms, including pricing, billing cycles, and payment methods, will be specified in your individual service contract.

All fees are non-refundable unless otherwise specified in your service agreement. We reserve the right to modify our pricing with reasonable notice.

Service Availability

We strive to provide reliable and continuous access to our services. However, we cannot guarantee that our services will be available at all times or that they will be error-free. We reserve the right to modify, suspend, or discontinue our services at any time with reasonable notice.

We may perform scheduled maintenance that temporarily affects service availability, and we will provide advance notice when possible.

Limitation of Liability

To the fullest extent permitted by law, deltanexis and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the amount you have paid to deltanexis in the twelve months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless deltanexis and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content or information you provide through our services

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Luxembourg, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

You may terminate your use of our services at any time by discontinuing your use of our website and services. If you have a service contract with us, termination will be governed by the terms of that contract.

Upon termination, your right to use our services will cease immediately, and any provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, and limitations of liability.

Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and deltanexis regarding your use of our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Contact Information

If you have any questions about these Terms, please contact us:

• Email: legal@deltanexis.world
• Phone: +352 24641692
• Address: deltanexis SARL, Boulevard de la Pétrusse 38, 4594 Esch-sur-Alzette, Luxembourg